top of page
Privacy Policy
1. Introduction
Your privacy is important. This Privacy Policy explains how your personal data is collected, used, and protected when you visit this website or use Senda Method services. By using this website, you agree to this Privacy Policy.
2. Data Controller
In accordance with the General Data Protection Regulation (GDPR), the data controller is: Lorena Ramirez, Senda Method. Email: hello@sendamethod.com. Location: Munich, Germany.
3. What Data We Collect
We only collect data that is necessary to provide our services. For Design Your Life clients, we also collect workbook responses and session notes shared during the program. This information is treated as confidential and used solely to deliver the program.
4. How Your Data Is Used
Your data is used to: Schedule and deliver sessions, Communicate with you, Process payments, and Improve our services. Your personal data will not be sold to third parties.
For Design Your Life clients, we also collect workbook responses and session notes shared during the program. This information is treated as confidential and used solely to deliver the program.
5. Legal Basis for Processing (GDPR)
We process your data based on: Consent, Contractual necessity, Legitimate interest, and Legal obligations.
6. Payments
Payments are processed via secure third-party providers such as Stripe or PayPal. We do not store your payment information.
7. Scheduling & Communication Tools
We may use tools such as Wix Bookings, Calendly, email providers, and video platforms such as Zoom. For Design Your Life clients, program materials are delivered via the Senda Method website. These providers process data in accordance with their own policies.
8. Cookies & Website Data
This website may use cookies to improve user experience and analyze website traffic. You can control or disable cookies through your browser settings.
9. Data Retention
Your data is stored only as long as necessary: Booking data as needed for services; Financial data as required by law.
10. Your Rights (GDPR)
You have the right to access, correct, or request deletion of your data. Contact: hello@sendamethod.com. You may also lodge a complaint with a data protection authority.
11. Minors
This website and Senda Method services are intended for adults aged 18 and above. We do not knowingly collect personal data from individuals under 18. If you believe a minor has provided us with personal data, please contact us at hello@sendamethod.com so we can delete it.
12. Data Security
We take appropriate technical and organizational measures to protect your data. However, no data transmission over the internet can be guaranteed to be fully secure.
13. Third-Party Links
This website may contain links to third-party websites. We are not responsible for their privacy practices.
14. Updates
This Privacy Policy may be updated from time to time. The latest version will always be available on this page.
15. Contact
If you have any questions, please contact: hello@sendamethod.com
bottom of page